Q. How can I assess a student’s performance in order to offer tips on improvement?

June 15, 2010 at 11:32 am | Posted in Assessing student performance | Leave a comment
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by the Intern Coach

A. You have several options. If you’re already receiving a daily or weekly journal report from the intern, you can assess your student’s performance by reviewing that document. However, if your center, like many others, only requires an end-of-internship report, then you might want to initiate an email tracking system to ensure that you are able to assess a student’s performance and offer tips on improvement in a timely manner. Here are a few other ways in which career centers assess performance: 

  • Compare the student’s reports, whether online or in a journal, with the written description of the internship provided by the company. The two should be fairly close matches. If you note discrepancies, you might have to sort out the problems or find out if the company expectations have changed.
  • Set up a phone appointment with the internship manager at your student’s intern site and ask him/her to rate your student’s performance. Inquire as to how your student could add more value to the company. Then, communicate your findings to your student.
  • Plan an on-site visit if geographically possible. Your visit demonstrates your sincere interest in your student’s success and in the company’s satisfaction with the intern. Arrange a meeting with the student and manager, so you can evaluate their interactions. If you find dissatisfaction on either side, you may be able to decide if it is based on personal conflict rather than professional issues.
  • Develop a brief survey based on performance questions and send appropriate versions to both the student and the intern supervisor. Review the answers to discover any performance issues and follow up with helpful tips to the respondents. A survey can be a comfortable, non-threatening way to reveal problems, avoiding face-to-face confrontation.

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